Flooring Installations by jackking.com -FAQ’s
If…..you are a General Contractor, or a customer using a General Contractor
If…..you need a Sheet Vinyl or Resilient Installation
If…..you have a project out of town
Phone consultations
How we do consultations
Discount flooring contractors
What’s different about us
What about floor prep
Why you should choose
Q:Are you a General Contractor looking for a subcontractor, or are looking for an installer for your customer?
A:Please note that we contract directly with the homeowner for all our work.
If you’re hiring a General Contractor to oversee your project, you should be aware of what order the work should be performed in. Generally, floor preparation should be done right after demolition – that makes it easier for us to get the floor flat, which in turn means it will be easier for your contractor to level any cabinets they are installing. Then, after all the other tradesmen have finished, flooring is one of the last things to be installed.
Q:Do you need a Sheet Vinyl or Resilient Installation?
A:We no longer install sheet vinyl or resilient flooring. I would be glad to show you other options that would be right for your home. Contact me today to find out more.
Q:Do you install site-finished wood flooring?
A:At this time, no. We do, however, install all types of pre-finished solid and engineered wood flooring, as well as laminates.
Q:What about projects out-of-town?
A:Occasionally, people ask if we do out-of-town projects like cabins or second homes. We do, but you should be aware that we will have to pass the added travel expense we incur on to you. However, if you can’t find a local tradesman that you trust with your project, using us will take the worry out of the equation for you. We guarantee – in writing – that we will start and end your job when we say, and of course we guarantee a quality installation. While it might cost less initially to have a handyman in a small town do your project, any money you’ve saved will be lost if they don’t complete the work on time or if the quality craftsmanship just isn’t there.
Q:Is an over the phone consultation accurate?
A:Sometimes. But more often, a realistic estimate is much more complex than just multiplying cost times square feet. Your project is unique, and we want to give you the most accurate estimate possible. We can only do this after we have been on-site, seen the space, and discussed different design options with you. The more complex your remodeling project, the less likely an over the phone consultation will encompass every aspect of the installation.
Q: Is there a fee for an on-site consultation?
A: Sometimes, but I am CURRENTLY WAIVING THIS FEE on an individual basis. Factors such as the location and complexity of your project are considered, but the cost is usually $60. First, however, we have a phone conversation and decide whether an on-site consultation would be beneficial for you. Bottom line: I want you to be comfortable and knowledgeable before you and I commit to an on-site consultation. During the consultation, we spend as much time as it takes to get to know you, hear your ideas, and how you will use the space. Often we can suggest design options that you may not have considered, and we can tailor a quality installation suited to nearly any budget.
After seeing your space, we will be able to tell you what preparation work is needed for a high quality installation… this is the only way to provide you with a detailed, realistic cost estimate. If you choose to have us install your new flooring, we apply the entire $60 to the cost of your project. Even if you have another contractor do the work, the information in our detailed estimate can save you money and help you avoid problems. At a recent consultation, we found that another contractor had measured inaccurately, over-estimating the tile required for the job by 350 square feet. This discovery alone saved the customer $1750.00. This is just one example of the value of a consultation.
Q:What happens at a consultation?
A:At a personal consultation in your home, we take the time to examine your space and listen to your ideas. We can give you detailed advice on materials, design and installation techniques, which can prevent expensive mistakes. Once we know exactly what you want, we can give you a detailed written estimate. You will also be pleasantly surprised at the substantial discount off retail prices for materials that we can pass on. Normal retail markups from competitors are usually around 40% or more. We offer all our Flooring materials at 8% over our wholesale cost!
Q:What about those discount flooring contractors?
A:Their specialty is production installation, and the only way they can offer those prices is to cut corners by using cheap materials and taking shortcuts with preparation and installation. If you want a quick fix and aren’t concerned about what the floor will look like in two years, a discount contractor may OK. But before you hire one of them, be sure to ask the questions on our Contractor Checklist…you might find out that they’re more expensive than you thought!
Q:What’s different about a Jack King & Team installation?
A:Almost everyone has heard stories about delays, damage and messes caused by contractors – not to mention expensive little surprises that weren’t mentioned in the estimate. But you won’t hear any of these horror stories from our customers. Our experienced, courteous, English-speaking installers will arrive on time – if we say we’ll be there at 8, you won’t be wondering where we are at 9! We are careful around your furniture, belongings, children and pets. We complete the dust-free installation quickly, with minimal disruption to your home and without leaving a mess for you to clean up. And we guarantee our installations for as long as you own your home.
Q:What is floor preparation and why is it so important?
A:Don’t let an uneven sub floor ruin your plans! Bumps or dips in the subfloor can cause tile or wood to crack or come loose, and taking shortcuts with preparation can ruin your beautiful new floor. Included in our web site is more information about floor preparation. See how we create a smooth level surface so your floor will last a lifetime!
Q:Why should you choose AZ Home Floors?
A:If what you are looking for is real, long-lasting value for your money, expert advice, painstaking craftsmanship and reliable, courteous service, then you should contact us right now.
Q:END-FAQ
Is an over the phone consultation accurate?
Sometimes. But more often, a realistic estimate is much more complex than just multiplying cost times square feet. Your project is unique, and we want to give you the most accurate estimate possible. We can only do this after we have seen the space and discussed different design options with you.
How do we do consultations?
At a personal consultation in your home, we take the time to examine your space and listen to your ideas. We can give you detailed advice on materials, design and installation techniques, which can prevent expensive mistakes. Once we know exactly what you want, we can give you a detailed written estimate. You may also be pleasantly surprised at the substantial discount off retail prices for materials that we can pass on.
What about those discount flooring contractors?
Their specialty is production installation, and the only way they can offer those prices is to cut corners by using cheap materials and taking shortcuts with preparation and installation. If you want a quick fix and aren’t concerned about what the floor will look like in two years, a discount contractor may OK. But before you hire one of them, be sure to ask the questions on ourContractor Checklist… you might find out that they’re more expensive than you thought!
What’s different about a Jack King installation?
Almost everyone has heard stories about delays, damage and messes caused by contractors – not to mention expensive little surprises that weren’t mentioned in the estimate. But you won’t hear any of these horror stories from our customers. Our experienced, courteous, English-speaking installers will arrive on time – if we say we’ll be there at 8, you won’t be wondering where we are at 9! We are careful around your furniture, belongings, children and pets. We complete the dust-free installation quickly, with minimal disruption to your home and without leaving a mess for you to clean up. And we guarantee our installations for as long as you own your home.
What is floor preparation and why is it so important?
Don’t let an uneven subfloor ruin your plans! Bumps or dips in the subfloor can cause tile or wood to crack or come loose, and taking shortcuts with preparation can ruin your beautiful new floor. Read more about floor preparation to see how we create a smooth level surface so your floor will last a lifetime.
Why should you choose Jack King?
If what you are looking for is real, long-lasting value for your money, expert advice, painstaking craftsmanship and reliable, courteous service, then you should contact us.
Arizona Home Floors, License #61586, Bonded & Insured
Jack King/Owner
480-659-3199
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